top of page

Privacy Notice

​This Service Privacy Policy describes how Playpower Labs Private Limited ("Playpower", "we", "us", or "our") collects, uses, discloses, and protects personal information in connection with our corporate website, business communications, and professional services.

Playpower provides software design, engineering, quality assurance, DevOps, and related IT services to clients. We operate from Chandler, Arizona, USA and Ahmedabad, India.

​

Scope of this Policy

This Policy applies to:

  • visitors to our corporate website at playpowerlabs.com;

  • people who contact us by email or other business communication channels;

  • representatives of our current and prospective clients, vendors, partners, and contractors;

  • personal information we process in connection with providing software design, engineering, QA, DevOps, and related IT services.

This Policy does not apply to separately branded products, experimental products, prototypes, beta offerings, or product-specific websites unless that product or offering expressly links to this Policy. Those products or offerings may have their own privacy notices, terms, consent flows, or contractual terms.

​

Our Role

Depending on the context, Playpower may act as:

  • a controller or business for personal information we collect for our own website, business communication, sales, security, legal, and administrative purposes; or

  • a processor, service provider, or contractor for personal information we process on behalf of a client while delivering services.

When we process or access client-provided data on behalf of a client, we do so under the applicable agreement, statement of work, confidentiality obligations, security terms, and documented client instructions. If you are an end user, employee, customer, learner, or other individual of one of our clients, please contact that client directly to exercise privacy rights related to data controlled by that client.

 
Personal Information We Collect

We collect limited personal information depending on how you interact with us.

We may collect:

  • name, email address, company, job title, and other business contact details;

  • email inquiries and business communications;

  • information contained in proposals, contracts, statements of work, invoices, vendor records, or related business documents.

Our corporate website is primarily informational. We do not use it to collect account registrations or product-user data. If you contact us by email, we collect the information included in that communication.

​

Website and analytics information

When you visit our website, we may collect:

  • IP address, browser type, device information, operating system, approximate location, referring page, pages viewed, and timestamps;

  • cookie and usage information collected through Google Analytics or similar website analytics tools;

  • technical logs used for security, troubleshooting, and website operations.

 

Client service data

In the course of providing services, clients may give us access to client systems, repositories, environments, documentation, tickets, logs, datasets, or other project materials. These materials may include personal information depending on the client's product, systems, and instructions.

Client service data is handled according to the applicable client agreement and is used only as needed to provide the requested services.

 

How We Use Personal Information

We use personal information for the following purposes:

  • to respond to inquiries and communicate with clients, prospective clients, vendors, partners, and contractors;

  • to prepare proposals, contracts, statements of work, invoices, and project plans;

  • to provide software design, engineering, QA, DevOps, and related IT services;

  • to administer client projects, repositories, tickets, documentation, meetings, and collaboration channels;

  • to operate, maintain, analyze, and secure our corporate website and business systems;

  • to monitor for security incidents, unauthorized access, misuse, errors, and availability issues;

  • to comply with legal, regulatory, contractual, tax, accounting, audit, and compliance obligations;

  • to protect our rights, our clients' rights, and the security of our services.

Where required by law, we rely on appropriate legal bases such as consent, performance of a contract, compliance with legal obligations, and legitimate interests in operating, securing, and improving our business and services.

 

Cookies and Google Analytics

Our website may use cookies and similar technologies, including Google Analytics, to understand website traffic, measure website performance, improve content, and protect against abuse.

You can control cookies through your browser settings. Google also provides tools and settings that allow users to control how Google Analytics uses information from sites and apps.

​

How We Share Personal Information

We may share personal information with:

  • service providers that help us operate our business and provide services, including Google Workspace, Slack, GitHub, hosting providers, security providers, and professional service providers;

  • clients, where necessary to provide services or as directed by the client;

  • contractors, advisors, auditors, lawyers, accountants, insurers, and similar professional service providers;

  • government authorities, courts, law enforcement, regulators, or other parties where required by law or necessary to protect rights, safety, and security;

  • parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising unless we provide any notice and opt-out mechanism required by applicable law.

 

International Processing

Playpower operates from the United States and India. We and our service providers may process personal information in the United States, India, and other countries where we or our service providers operate.

Where required, we use appropriate safeguards for international transfers, such as contractual protections, client-approved service providers, confidentiality obligations, and other measures required by applicable law.

9. Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures may include access controls, least-privilege permissions, encryption, secure development practices, monitoring, logging, vulnerability management, confidentiality obligations, and personnel security controls.

No method of transmission, storage, or processing is completely secure. We cannot guarantee absolute security, but we work to maintain safeguards appropriate to the nature of the information and the services we provide.

 

Data Retention

We retain personal information only for as long as necessary for the purposes described in this Policy, including to provide services, maintain business records, comply with legal and contractual obligations, resolve disputes, support audits, and protect security.

Client service data is retained or deleted according to the applicable client agreement, statement of work, or documented client instructions. Where we no longer need personal information for these purposes, we delete it or de-identify it unless we are required or permitted to retain it by law or contract.

 

Children

Our corporate website and professional services are intended for business and professional audiences. They are not directed to children, and we do not knowingly collect personal information directly from children through our corporate website.

If we access student or child-related data while providing services to a client, we do so on behalf of that client and according to the client's instructions and applicable agreement.

12. Your Privacy Rights and Choices

Depending on your location and the nature of our relationship with you, you may have rights to:

  • request access to personal information we hold about you;

  • request correction of inaccurate personal information;

  • request deletion of personal information;

  • request restriction of or objection to certain processing;

  • request a copy of your personal information in a portable format;

  • withdraw consent where processing is based on consent;

  • opt out of certain uses or disclosures, where applicable.

To exercise privacy rights for information Playpower controls, contact us using the details below. To exercise rights related to personal information controlled by a Playpower client, please contact that client directly.

We may need to verify your identity and authority before responding to a request. We will not discriminate against you for exercising privacy rights.

 

Changes to this Policy

We may update this Policy from time to time to reflect changes in our services, business operations, legal requirements, security practices, or data handling practices. When we make changes, we will update the effective date above. If changes are material, we will provide additional notice where required by law.

 

Contact Us

If you have questions about this Policy or Playpower's privacy practices, contact us at:

Playpower Labs Private Limited
Email: contact@playpowerlabs.com, manthan@playpowerlabs.com

bottom of page